Privacy Policy
Last updated: January 21, 2026
Introduction
GG Central ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our facilities, or engage with our services.
Information We Collect
Personal Information
When you register for an account, book sessions, or participate in tournaments, we may collect:
- Full name
- Email address
- Phone number
- Payment information (processed securely through Stripe)
- Gaming handles (Discord, Riot ID, Twitter, etc.)
- Date of birth (for age verification)
Usage Information
We automatically collect information about your interactions with our website and services:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Referring website
- Session bookings and gaming activity
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and remember your preferences. You can control cookies through your browser settings.
How We Use Your Information
We use the information we collect to:
- Process bookings, registrations, and payments
- Manage your account and provide customer support
- Send booking confirmations and event notifications
- Organize tournaments and display participant rosters
- Improve our services and website functionality
- Send promotional emails (with your consent)
- Comply with legal obligations
- Prevent fraud and ensure facility security
Information Sharing and Disclosure
We may share your information with:
- Payment Processors: Stripe and other payment providers to process transactions
- Service Providers: Third-party vendors who assist with operations (booking systems, email services, analytics)
- Tournament Participants: Team names and member names may be publicly displayed on tournament pages
- Legal Authorities: When required by law or to protect our rights and safety
We do not sell or rent your personal information to third parties for marketing purposes.
Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing emails at any time
- Data Portability: Request your data in a structured, machine-readable format
To exercise these rights, contact us at info@ggcentral.ca
Children's Privacy
Our services are not intended for children under 13. Players under 13 must be accompanied by a parent or guardian. We do not knowingly collect personal information from children under 13 without parental consent.
Third-Party Links
Our website may contain links to third-party websites (e.g., payment processors, social media). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: